Tell us about your business. The team guides your choices, helps organise materials and explains what you need to review at each stage of the website.
You talk to the Digital S&D team. Support is shared, with no fixed person assigned to each project.
Meet the teamThe team replies through WhatsApp or email within one business day, with no fixed service hours. You can send a message at any time.
Understand how to ask for helpSee what the team does and your part in the process. Pages, features and project-specific terms are recorded in the proposal.
We ask about your business, audience and the action you want to make easier: receiving enquiries, presenting services or promoting an offer.
Tell us what you do and what needs to improve. Bring references and questions without choosing a technology before we talk.
We explain pages, features, materials, investment and stages. Responsibilities, revisions, publication and support terms are recorded in the proposal.
Check what is included and ask your questions. Contracting starts with the scope and terms agreed in writing.
We list what is needed: brand assets, service information, text, photos and credentials where required. We agree what you already have and what needs to be produced.
Send the materials you have and tell us what is missing. Text, photography and other content production are included in the quote when they are part of the work.
We share progress and versions for review. We explain decisions in plain language and agree the next steps based on approvals.
Review information, images and contact routes. Gather adjustments for each round so we can check what is within the approved scope.
We check the delivery, guide the publication included in the project and explain which credentials and update methods are included.
Keep the credentials provided and understand how to request help. The support period and scope, as well as maintenance and new features, follow the agreed proposal.
A new photo, a price or business hours: how these changes are made is agreed before contracting, around your routine.
When the project includes an editing panel
If you need frequent information changes, we assess an editing panel with the fields that suit your routine.
With an agreed update scope
Send what you want changed, such as text, photos, prices or opening hours. The team assesses the request and explains how it will be handled.
The initial reply helps us understand your request and agree the next step. The time needed to make a change depends on its assessment, complexity and the agreed service terms.
The period and scope of delivery support follow the proposal. Content updates, new pages and new features are assessed according to the contracted service.
The team replies through WhatsApp or email within one business day, with no fixed service hours.